XISMEDIA

Our entire service consultancy fee is possibly upto 50% funded by BSF for all SMEs on no return basis.

Executive Team RE-defining Business Approach

Customer Service Department	Impact
CRM drives sales performance by allowing sales representative to track and share contacts and opportunities, manage and upsell into existing accounts, monitor performance through dashboards, manage quotes and contracts. Monitor the effectiveness of marketing programs, sales opportunities, and support cases		Share sales data across individuals and teams
		Focus attention on the most profitable deals
		Bring new sales representatives up to speed
		Present effective presentations and proposals to
		customers
		Centrally manage and share all customer service issues
		Understand frequency of incidents to improve product
		quality

"Measure the responsiveness of customer support "

Business Development

Impact

CRM closes the loop between marketing and sales. Create, execute and track campaigns across multiple channels with the campaign wizard. Develop compelling email marketing programs and capture leads directly into your CRM system. Manage and assign leads to your sales reps.

	Create and execute campaigns across marketing
	channels
	Captures leads directly into CRM System

Activity Management

Impact

streamlines the tasks necessary to get the job done. Manage e-mails, meetings, calendars and calls within a central location to ensure teams work together to close more opportunities in a shorter period of time.

	Schedule and assign calls attached to a specific account
	to ensure a more complete customer record
	Archive emails and meetings notes to individual accounts
	Manage schedule, meetings and calendars in a single
	location

		Change Management
		Customer relationship Management
		Enterprise Relationship Management
		Finance management
		Human resource management


	Electronics		Manufacturing
	Healthcare		Exports
	Airlines		Professional Services
	Automotive		Printing
	Distribution		Property
	Retail		Management

Lahore: +92 42 6309836
+++++++92 334 439 6674

Karachi: +92 345 233 3542

E-mail: sme@xismedia.com